Terms and Conditions of Sale

These terms and conditions apply to bookings made directly with Hotel Le Parc Fétan, on our website, by telephone or in person, for hotel rooms and for the rental of studios and apartments. When you book online, the conditions specific to the rate you have chosen are shown to you again before you confirm.

1. Hotel rooms

Rates

Our prices are per room per night, in euros including all taxes, excluding the tourist tax. In 2027, high-season rates apply from Saturday 3 July to Sunday 19 September, on bank holiday weekends and during the Semaine du Golfe festival; low-season rates apply for the rest of the opening season.

Our prices include

• private, gated parking with CCTV;
• access to the heated outdoor swimming pool;
• fibre internet access (Wi-Fi);
• the loan of a cot, a high chair and a baby bath.

Our prices do not include

• breakfast, dinner and picnics, available at an extra charge (see our offers and packages);
• the tourist tax, collected on behalf of the municipality: €1.50 per person per night, subject to change by the municipality;
• pets: small and medium-sized dogs are accepted in all rooms, at €7 per animal per day. Please let us know when booking. They must be kept on a lead and may not be left alone in the room.

Booking and guarantee

Subject to availability, a booking becomes effective once a credit card number has been provided as a guarantee. Additional services (breakfast, dinner, treatments in the Wellness area) can be booked on site or by telephone before your arrival.

Cancellation, shortened stays and no-shows

• cancellation more than 25 days before the arrival date: 10% of the total cost of the stay is charged;
• cancellation between 8 and 25 days before the arrival date: 30% of the total cost is charged;
• cancellation 7 days or less before the arrival date: 100% of the total cost is charged;
• shortened stay: in the event of early departure, and if the room is not re-let, the cost of the stay as originally booked is charged as compensation;
• no-show: 100% of the total cost is charged.

[À confirmer / to be confirmed: option to take out cancellation insurance when booking online]

Payment methods

Cash, cheque, chèques-vacances (French holiday vouchers), Visa and Mastercard, Apple Pay.

2. Studios and apartments

Rates

Our prices are per unit per night, in euros including all taxes, excluding the tourist tax and drinks. For stays of less than a week, please contact us.

Our prices include

• rental of the fully equipped accommodation (shower room, WC, kitchenette, fridge, telephone, television), from 3pm on the day of arrival until 11am on the day of departure;
• bed linen and towels, changed every week: beds are made up for your arrival;
• water and electricity consumption;
• access to the hotel’s facilities: private, gated parking with CCTV, heated swimming pool, laundry room, bicycle shelter and fibre Wi-Fi.

Tea towels are provided. Toilet paper and bin bags are provided for the first day; cleaning products are not provided.

Our prices do not include

• the end-of-stay cleaning fee, charged if the accommodation is not returned in the condition in which it was handed over;
• the tourist tax: €1.50 per person per day, subject to change by the municipality;
• pets: small and medium-sized dogs are accepted at €7 per animal per day, and must be declared when booking. They must be kept on a lead and may not be left alone in the accommodation.

Booking, deposit (arrhes) and security deposit

Once your request has been accepted, the booking is confirmed on payment of a deposit (arrhes) equal to 30% of the cost of the stay. No refund is made in the event of cancellation or early departure.

A security deposit of €400 is required on the day the keys are handed over. It is returned at the end of the stay, after the check-out inspection.

Payment methods

Cash, cheque, chèques-vacances, Visa and Mastercard.

3. Treatments and gift vouchers

Wellness area treatments are booked on Planity and gift vouchers are purchased from our Secretbox online shop: the terms and conditions of these services apply to such purchases. Gift vouchers are valid for one year, during the opening season (March to November); their terms of use are set out at the time of purchase.

4. Complaints and mediation

For any complaint, please contact us first by email at contact@parcfetan.com or by telephone on +33 (0)2 97 57 04 38: we will do everything we can to find a solution.

In accordance with the French Consumer Code, if a dispute remains unresolved, you may refer it free of charge to the consumer mediator to which the hotel belongs: [À compléter / to be completed: name, address and website of the mediator].

Last updated: October 2026